Shipping policy

When can I expect to receive my order?

There are two parts to shipping: 1) the amount of time it takes us to process and package your order, and 2) the time in transit to you by the carrier.  

Processing Time:  Most orders are process and shipped within 3 business days, with many orders shipping same or next business day.

Carrier Transit Times - We have no control over how long your package takes to get to you once the carrier has it. Usually it takes 2-4 days (sometimes less, sometimes more) for transit by the shipping carrier for USPS Ground Advantage or UPS Ground.  Some times during the year it can take longer.

Economy -   This is the free shipping option. We choose the carrier and most packages will go USPS Ground Advantage. We ship these orders within in 2-4 business days and expect another 2-5 days in transit.

Standard - We will usually ship in 1-2 business days by the least expensive carrier, usually USPS Ground Advantage, and expect 2-5 days in transit.

Express -   We will always ship same or next business day with USPS Priority Mail or UPS Ground, whichever is fastest, and expect 1-4 days in transit. Same day must be ordered by 10 am Central Time.

USPS Priority Mail, Priority Mail Express - cost is determined by carrier.  Choose these options if your package MUST be shipped by a specific carrier or you would like faster transit time.  Express mail guarantees faster delivery as determined by USPS.

UPS Ground, UPS Next Day Air, UPS 2nd Day Air - cost is determined by carrier.  Choose these options if your package MUST be shipped by a specific carrier or you would like faster transit time. Next Day Air and 2nd Day Air guarantee faster delivery as determined by UPS.

Service Type	Cost	Processing Time in business days	Transit Time in business days
Economy	this is the only free shipping option with minimum purchase listed at top of website	2-4	2-5
Standard	see checkout	1-2	2-5
Express	see checkout	same or next day	1-4
USPS Priority	Determined by carrier	1-2	1-3 days Use the USPS tool here
USPS Priority Express	Determined by carrier	same or next day	See USPS info here
UPS Ground	Determined by carrier	1-2	Use the UPS tool here
UPS Next Day Air	Determined by carrier	same or next day	Use the UPS tool here
UPS 2nd Day Air	Determined by carrier	same or next day	Use the UPS tool here

 

What if my order arrives damaged?

Please inspect your order upon receipt and contact us immediately if any item is damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Any damage must be reported within 7 days of receipt to sales@scrubmegood.com.

What shipping carriers do you use?

We usually ship via USPS Mail or UPS, whichever is least expensive.  We check every package to find the least expensive method. We choose the least expensive carrier for economy shipping, and economy shipping is most often shipped USPS Ground Advantage.  Other options are available at an additional charge.

The tracking information says my package was delivered but I don't have it.  What do I do?

Here’s a couple of things you can check:

Free shipping is calculated after any discounts.  For example, if your order total is $50 and your discount is $5, then your after discount total is $45.  If free shipping is offered at $50, then add more items to the cart to reach $50 after your discount.